Shipping Policy

Order processing

Orders are processed after payment confirmation and any required product, quantity or destination verification. Processing time can vary by product type and order size.

Shipping destinations

SAFYON accepts international enquiries for eligible destinations. Availability may vary depending on the product, local import rules, courier acceptance and destination conditions.

Shipping charges

Shipping charges are shown at checkout where available, or confirmed separately in the quotation or order confirmation. Heavy machines, liquids, bulk quantities and special export packing may require a custom freight quote.

Customs, duties and taxes

Unless specifically included in a written quotation, customs duties, import taxes, clearance charges and other destination-country fees are the responsibility of the buyer.

Delivery estimates

Any delivery estimate is an expected timeframe, not a guaranteed delivery date. Customs checks, carrier delays, weather, public holidays or destination restrictions can affect transit time.

Address accuracy

Customers are responsible for providing a complete and accurate delivery address, contact number and any information required for customs or carrier processing.

Damaged or missing shipment

If a shipment arrives visibly damaged or incomplete, please take clear photos or video of the outer packaging, product and shipping label and contact SAFYON as soon as possible.

Support

For shipping-related questions, contact hello@safyon.com or WhatsApp +91 9910396694.